BigChange Ltd - Delays in Jobs sending to device – Incident details

All systems operational

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Delays in Jobs sending to device

ResolvedDegraded performance1 hour 14 minutes

Affected

BigChange

Degraded performance from 1:06 PM to 2:21 PM

Mobile Application Services

Degraded performance from 1:06 PM to 2:21 PM

  • ResolvedUTC

    This incident is now resolved

  • MonitoringUTC

    We have applied some changes and monitoring shows service improvements

  • InvestigatingUTC

    We are aware of customers reporting delays in recently scheduled jobs sending to devices. Our team are investigating this currently.