BigChange Ltd - Errors when running Jobcards – Incident details

Client Site experiencing partial outage

Errors when running Jobcards

Resolved
Degraded performance
Started over 3 years agoLasted 31 minutes

Affected

BigChange

Degraded performance from 2:55 PM to 3:26 PM

Client Site

Degraded performance from 2:55 PM to 3:26 PM

Updates
  • Monitoring
    UTC
    Monitoring

    We've applied some changes and we are seeing a reduced error rate. Our teams are monitoring the situation.

  • Resolved
    UTC
    Resolved

    We've applied some changes and we are seeing a reduced error rate. Our teams are monitoring the situation.

  • Investigating
    UTC
    Investigating

    We are aware of some customers encountering errors when running Jobcards in the system. Our development and technical teams are investigating this currently