BigChange Ltd - System latency – Incident details

All systems operational

System latency

Resolved
Degraded performance
Started over 2 years agoLasted about 1 hour

Affected

BigChange

Degraded performance from 8:32 AM to 9:26 AM

Client Site

Degraded performance from 8:32 AM to 9:26 AM

Updates
  • Resolved
    Resolved

    Monitoring continues to show normal performance. This issue is now resolved

  • Monitoring
    Monitoring

    Some changes have been applied and our monitoring systems show improve performance

  • Investigating
    Investigating

    We are aware of increased error rates from the client site and customers experiencing latency. Our development and technical teams are investigating this currently