System latency

Affected

BigChange

Client Site

Resolved11 January 2023 at 6:40:37 PMUTC
Monitoring continues to show improved performance. This issue is now resolved.
Monitoring11 January 2023 at 6:17:27 PMUTC
Our team have identified the cause of the issue and a change has been applied and we are seeing a reduction in errors. We currently monitoring.
Investigating11 January 2023 at 6:10:48 PMUTC
Monitoring is showing an increased rate of errors from the client site currently. Our team is investigating at currently

BigChange Ltd - System latency – Incident details