BigChange Ltd - System Availability & Latency – Incident details

All systems operational

System Availability & Latency

Resolved
Operational
Started about 2 years agoLasted about 2 hours

Affected

BigChange

Operational from 9:50 AM to 11:26 AM

Client Site

Operational from 9:50 AM to 11:26 AM

Mobile Application Services

Operational from 9:50 AM to 11:26 AM

Updates
  • Resolved
    Resolved

    Our engineers have confirmed that this incident is now resolved.

  • Monitoring
    Monitoring

    We have implemented a fix and are currently monitoring the results.

  • Identified
    Identified

    Our engineers have identified the issue and are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating an increased rate of errors from the client site.

    Our engineers are on the case and will provide a further update shortly.