Embedded Dashboards Inaccessible

Resolved

Operational

Started about 3 years ago21 June 2023Lasted 7 days21 June 20232:27:41 PM28 June 20235:19:08 PMUTC

Affected

BigChange

Client Site

Updates

Resolved
28 June 2023 at 5:19:08 PMUTC
Resolved
28 June 2023 at 5:19:08 PMUTC
This incident has now been resolved.
Monitoring
27 June 2023 at 11:28:09 AMUTC
Monitoring
27 June 2023 at 11:28:09 AMUTC
Our engineering teams have resolved the issue and enabled the Dashboards for all customers.

Our teams will continue to monitor the availability of the dashboards.
Investigating
21 June 2023 at 2:27:41 PMUTC
Investigating
21 June 2023 at 2:27:41 PMUTC
We are currently investigating an issue that is affecting the display of data within our embedded dashboards.

Our engineers have temporarily disabled access to the dashboards whilst investigations commence.

BigChange Ltd - Embedded Dashboards Inaccessible – Incident details