Delays with Customer Automations

Resolved

Operational

Started almost 3 years ago02 November 2023Lasted about 2 hours02 November 20238:37:1910:35:46 AMUTC

Affected

BigChange

Client Site

Updates

Resolved
02 November 2023 at 10:35:46 AMUTC
Resolved
02 November 2023 at 10:35:46 AMUTC
Our engineers have confirmed that this issue is now resolved.
Monitoring
02 November 2023 at 8:59:46 AMUTC
Monitoring
02 November 2023 at 8:59:46 AMUTC
The underlying issue has been resolved.

Our engineers are continuing to monitor the platform.
Investigating
02 November 2023 at 8:37:19 AMUTC
Investigating
02 November 2023 at 8:37:19 AMUTC
We are currently investigating an incident where the processing of Automations is delayed.

Our engineers are on the case and another update will be provided shortly.

BigChange Ltd - Delays with Customer Automations – Incident details