BigChange Ltd - Mobile Data Connection Issue – Incident details

All systems operational

Mobile Data Connection Issue

Resolved
Operational
Started about 1 year agoLasted about 2 hours

Affected

BigChange

Operational from 8:58 AM to 10:38 AM

Mobile Application Services

Operational from 8:58 AM to 10:38 AM

Updates
  • Resolved
    Resolved

    Our 3rd party SIM provider has confirmed the issue is now resolved.

  • Investigating
    Investigating

    BigChange have received reports from customers relating to Mobile Data Connectivity on BigChange Devices.

    We have escalated this to our 3rd party SIM provider and awaiting a response.

    Another update will provided as further detail is made available.