BigChange Ltd - Unable to login to BigChange using Firefox – Incident details

All systems operational

Unable to login to BigChange using Firefox

Resolved
Operational
Started over 2 years agoLasted about 4 hours

Affected

BigChange

Operational from 9:09 AM to 12:44 PM

Client Site

Operational from 9:09 AM to 12:44 PM

Updates
  • Resolved
    UTC
    Resolved

    This issue is now resolved.

  • Monitoring
    UTC
    Monitoring

    BigChange are aware of a login issue affecting users who have updated to Firefox version 125.0.3, specifically with reCAPTCHA.

    Firefox developers are on it, and we're keeping a close eye on their progress.

    In the meantime, if you're having trouble logging into BigChange via Firefox, we suggest using an alternative browser like Microsoft Edge or Google Chrome. We'll keep you posted as more information becomes available