Intermittent Client Site Errors / Slowness

Resolved

Operational

Started over 1 year ago04 March 2025Lasted about 2 hours04 March 20251:30:193:15:13 PMUTC

Affected

BigChange

Client Site

Updates

Resolved
04 March 2025 at 3:15:13 PMUTC
Resolved
04 March 2025 at 3:15:13 PMUTC
This incident has been resolved.
Identified
04 March 2025 at 2:33:58 PMUTC
Identified
04 March 2025 at 2:33:58 PMUTC
The issue has been identified and our team are working on a resolution.
Investigating
04 March 2025 at 1:30:19 PMUTC
Investigating
04 March 2025 at 1:30:19 PMUTC
Our team have been alerted to errors occurring accross the the client site.

As a result of this, you may receive intermittent errors when accessing certain parts of our website or services.

The team are currently investigating and will be able to provide more information shortly.

BigChange Ltd - Intermittent Client Site Errors / Slowness – Incident details