BigChange Ltd - Navigation Bar Issue – Incident details

Reporting Services experiencing degraded performance

Navigation Bar Issue

Resolved
Degraded performance
Started about 1 month agoLasted about 2 hours

Affected

BigChange

Degraded performance from 11:14 AM to 1:35 PM

Client Site

Degraded performance from 11:14 AM to 1:35 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have implemented a solution for the navigation bar and are now monitoring the problem. A further update will be provided shortly.

  • Identified
    Identified

    We have identified the issue with Navigation Bar and our team are working on a resolution. Our team recommend doing a force cache refresh in your web browser (shift + F5 on your keyboard) which will bring the navigation bar back. We will provide a further update shortly.

  • Investigating
    Investigating

    We are currently aware of an issue with the Navigation Bar. Our team recommend doing a force cache refresh in your web browser (shift + F5 on your keyboard) which will bring the navigation bar back. We will provide a further update shortly.