BigChange Ltd - Issue with client site latency and tracking data delay – Incident details

All systems operational

Issue with client site latency and tracking data delay

Resolved
Degraded performance
Started about 1 month agoLasted 33 minutes

Affected

BigChange

Degraded performance from 1:50 PM to 2:23 PM

Client Site

Degraded performance from 1:50 PM to 2:23 PM

Tracking Services

Degraded performance from 1:50 PM to 2:23 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating an issue around latency within the client site and delays with tracking data

    The team will be able to provide more information shortly.