BigChange Ltd - Issue with client site latency and tracking data delay – Incident details

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Issue with client site latency and tracking data delay

ResolvedDegraded performance32 minutes

Affected

BigChange

Degraded performance from 1:50 PM to 2:23 PM

Client Site

Degraded performance from 1:50 PM to 2:23 PM

Tracking Services

Degraded performance from 1:50 PM to 2:23 PM

  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are currently investigating an issue around latency within the client site and delays with tracking data

    The team will be able to provide more information shortly.