BigChange Ltd - Degraded Performance – Scheduling & Job Visibility Issues – Incident details

We implemented a fix and are currently monitoring the result.

We've resolved the system latency issue, and performance should now be back to normal. One known side effect remains: the "pebble" counters that display entity counts next to the navigation tabs may not update automatically until the underlying root cause is fully fixed — the figures shown may be out of date, though this doesn't affect the data itself. We're continuing work on a permanent fix and will update you once it's fully resolved.