Our servers have now completed processing the backlog of export requests and new requests are being processed at a normal speed.
Monitoring
Monitoring
The change has been deployed and we are starting to see better performance from the export service. We are now processing the backlog of requests. Our team continues to monitor
Identified
Identified
Our team have identified the cause of the issue and are currently deploying a change to help resolve this issue
Update
Update
We have currently paused the processing of exports while we investigate, any export request submitted with be queued and processed once the issue is resolved.
Investigating
Investigating
We are actively investigating an issue with exporting job information from our platform. Our team is working to resolve this and will provide updates as soon as possible.
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