BigChange Ltd - Scheduled Maintenance – Maintenance details

Client Site experiencing degraded performance

Scheduled Maintenance

Completed
Scheduled for 25 November 2025 at 7:00:00 PM – 27 November 2025 at 12:00:00 AM

Affects

BigChange

Under maintenance from 7:00 PM to 12:00 AM

Client Site

Under maintenance from 7:00 PM to 12:00 AM

Web Services

Under maintenance from 7:00 PM to 12:00 AM

Updates
  • Completed
    27 November 2025 at 12:00:00 AM
    Completed
    27 November 2025 at 12:00:00 AM
    Maintenance has completed successfully
  • In progress
    25 November 2025 at 7:00:01 PM
    In progress
    25 November 2025 at 7:00:01 PM
    Maintenance is now in progress
  • Planned
    25 November 2025 at 7:00:00 PM
    Planned
    25 November 2025 at 7:00:00 PM

    We are planning a brief, temporary switch of our read-only database traffic to a new, modern infrastructure as part of an ongoing project to enhance platform stability and performance.

    The project will begin on the evening of Tuesday 25th November and will continue into Wednesday 26th November.

    While we anticipate no disruptions, we ask that you report any unusual application behaviour or errors you encounter throughout the day on Wednesday 26th November.