Xero Integration Service Delays

Resolved

Operational

Started over 3 years ago12 April 2023Lasted 39 minutes12 April 202311:18:1411:57:06 AMUTC

Affected

BigChange

Client Site

Updates

Resolved
12 April 2023 at 11:57:06 AMUTC
Resolved
12 April 2023 at 11:57:06 AMUTC
This incident has been resolved.
Monitoring
12 April 2023 at 11:26:48 AMUTC
Monitoring
12 April 2023 at 11:26:48 AMUTC
The issue has been identified and the backlog of items are now being processed by Xero.

A further update will be provided when the service has finished processing the backlog.
Investigating
12 April 2023 at 11:18:14 AMUTC
Investigating
12 April 2023 at 11:18:14 AMUTC
We are currently investigating an incident whereby Contacts, Invoices and Payments are not syncing to Xero.

An further update will be provided shortly.

BigChange Ltd - Xero Integration Service Delays – Incident details