BigChange Ltd - System latency – Incident details

All systems operational

System latency

Resolved
Degraded performance
Started over 2 years agoLasted 30 minutes

Affected

BigChange

Degraded performance from 6:10 PM to 6:40 PM

Client Site

Degraded performance from 6:10 PM to 6:40 PM

Updates
  • Resolved
    Resolved

    Monitoring continues to show improved performance. This issue is now resolved.

  • Monitoring
    Monitoring

    Our team have identified the cause of the issue and a change has been applied and we are seeing a reduction in errors. We currently monitoring.

  • Investigating
    Investigating

    Monitoring is showing an increased rate of errors from the client site currently. Our team is investigating at currently