System Availability & Latency

Resolved

Operational

Started about 2 years agoLasted about 2 hours

Affected

BigChange

Client Site

Mobile Application Services

Updates

Resolved
27 February 2023 at 11:26:00 AM
Resolved
27 February 2023 at 11:26:00 AM
Our engineers have confirmed that this incident is now resolved.
Monitoring
27 February 2023 at 11:12:20 AM
Monitoring
27 February 2023 at 11:12:20 AM
We have implemented a fix and are currently monitoring the results.
Identified
27 February 2023 at 10:44:43 AM
Identified
27 February 2023 at 10:44:43 AM
Our engineers have identified the issue and are continuing to work on a fix for this incident.
Investigating
27 February 2023 at 9:50:15 AM
Investigating
27 February 2023 at 9:50:15 AM
We are currently investigating an increased rate of errors from the client site.

Our engineers are on the case and will provide a further update shortly.

BigChange Ltd - System Availability & Latency – Incident details