BigChange Ltd - Delays in processing tracking data – Incident details
All systems operational
Delays in processing tracking data
Resolved
Operational
Started 2 months agoLasted about 3 hours
Affected
JobWatch
Partial outage from 8:02 AM to 10:38 AM
Tracking Services
Partial outage from 8:02 AM to 10:38 AM
Updates
Resolved
Resolved
Our engineers have confirmed that this incident is now resolved.
Monitoring
Monitoring
Our engineers have identified the root cause of the delay in processing tracking data and our services are now in the process of recovering.
The queues are being processed, and you should start seeing the correct locations on the map view shortly.
Investigating
Investigating
We are currently investigating an issue related to a delay in the processing of tracking data. This may result in the incorrect locations showing on the map view.
Our engineers are on the case and will be able to provide an update shortly.