BigChange Ltd - Timeouts loading tracking data on map – Incident details

All systems operational

Timeouts loading tracking data on map

Resolved
Operational
Started about 1 month agoLasted 15 minutes

Affected

BigChange

Operational from 8:02 AM to 8:17 AM

Tracking Services

Operational from 8:02 AM to 8:17 AM

Updates
  • Resolved
    Resolved

    We have identified the issue and applied a fix for all customers

  • Investigating
    Investigating

    We have been made aware that customers are seeing timeouts when viewing tracking data on the map, we are currently investigating the issue.