BigChange Ltd - Issue with jobcard loading – Incident details

All systems operational

Issue with jobcard loading

Resolved
Degraded performance
Started about 1 month agoLasted 1 day

Affected

BigChange

Degraded performance from 11:10 AM to 11:18 AM

Reporting Services

Degraded performance from 11:10 AM to 11:18 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    Jobcard loading performance is currently restored. We are still monitoring stability and will update when monitoring is complete

  • Monitoring
    Monitoring

    We have now seen an improvement on performance with jobcards and are currently monitoring the issue at this time. Our team will be doing further investigation this evening which could lead to jobcard delays. A further update will be provided in due course

  • Investigating
    Investigating

    We are currently investigating an issue around joboards not loading on the client site. A further update will be provided shortly.