All systems operational

Delays in Jobs sending to devices

Resolved
Operational
Started about 1 year ago Lasted about 4 hours

Affected

JobWatch
Mobile Application Services
Updates
  • Resolved
    Resolved

    The backlog of data has been processed successfully.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result. The backlog of items to devices are now processing.

    A further update on backlog progress will be provided shortly.

  • Identified
    Update

    Our engineers are continuing to work on the issue and will provide another update shortly.

  • Identified
    Update

    Our engineers are continuing to work on the issue and will provide another update shortly.

  • Identified
    Identified

    Our engineers have identified the underlying issue and are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are aware of customers reporting delays in recently scheduled jobs sending to devices. Our team are investigating this currently.