Affected
The backlog of data has been processed successfully.
We implemented a fix and currently monitoring the result. The backlog of items to devices are now processing.
A further update on backlog progress will be provided shortly.
Our engineers are continuing to work on the issue and will provide another update shortly.
Our engineers have identified the underlying issue and are continuing to work on a fix for this incident.
We are aware of customers reporting delays in recently scheduled jobs sending to devices. Our team are investigating this currently.