BigChange Ltd - Delays in Jobs sending to devices – Détails de l'incident

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Delays in Jobs sending to devices

Résolu
Opérationnel
Signalé le il y a presque 3 ansA duré environ 4 heures

Concernés

Grand changement

Opérationnel depuis 1:13 PM à 5:28 PM

Services d'applications mobiles

Opérationnel depuis 1:13 PM à 5:28 PM

Mises à jour
  • Résolu
    Résolu

    The backlog of data has been processed successfully.

  • Surveillé
    Surveillé

    We implemented a fix and currently monitoring the result. The backlog of items to devices are now processing.

    A further update on backlog progress will be provided shortly.

  • Mettre à jour
    Mettre à jour

    Our engineers are continuing to work on the issue and will provide another update shortly.

  • Mettre à jour
    Mettre à jour

    Our engineers are continuing to work on the issue and will provide another update shortly.

  • Identifié
    Identifié

    Our engineers have identified the underlying issue and are continuing to work on a fix for this incident.

  • Détecté
    Détecté

    We are aware of customers reporting delays in recently scheduled jobs sending to devices. Our team are investigating this currently.