BigChange Ltd - Job information not received on device – Détails de l'incident

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Job information not received on device

Résolu26 heures 56 minutes

Concernés

Grand changement

Opérationnel depuis 9:56 AM à 12:52 PM

Site Client

Opérationnel depuis 9:56 AM à 12:52 PM

Services d'applications mobiles

Opérationnel depuis 9:56 AM à 12:52 PM

  • RésoluUTC

    This issue is now resolved.

  • SurveilléUTC

    We are aware of an issue whereby a number of jobs scheduled during a set period yesterday (14:00 - 15:30), have not generated device notifications. This has resulted in missing job information on a small number of devices.

    The underlying issue is resolved but we are working to regenerate the required information for customers. If the Job detail is required immediately, a JobSave on a scheduled job via the BigChange UI will regenerate the device notification.