BigChange Ltd - Issues with generating recurring invoices – Détails de l'incident

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Issues with generating recurring invoices

Résolu
Opérationnel
Signalé le il y a plus de 3 ansA duré environ 2 heures

Concernés

Grand changement

Opérationnel depuis 2:41 PM à 4:36 PM

Site Client

Opérationnel depuis 2:41 PM à 4:36 PM

Mises à jour
  • Résolu
    UTC
    Résolu

    We can now confirm that this issue is resolved.

  • Surveillé
    UTC
    Surveillé

    We have implemented a fix and currently processing a backlog of invoices.

    A further update will be provided once this process is complete.

  • Identifié
    UTC
    Identifié

    The issue has been identified.

    We are continuing to work on a fix for this incident.

  • Détecté
    UTC
    Détecté

    We are aware of an issue whereby recurring invoices have not been generated.

    The team are on the case, and are currently investigating this incident.

    A further update will be provided shortly.