BigChange Ltd - Tracking data delay – Détails de l'incident

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Tracking data delay

Résolu
Performances dégradées
Signalé le il y a environ 2 ansA duré 33 minutes

Concernés

Grand changement

Performances dégradées depuis 10:59 AM à 11:32 AM

Site Client

Performances dégradées depuis 10:59 AM à 11:32 AM

Mises à jour
  • Résolu
    Résolu

    This incident has been resolved and the backlog of tracking data has now been processed

  • Surveillé
    Surveillé

    Our team have identified the source of the delay and a change has been applied. We are seeing an improvement in the processing of tracking data. Our system is now processing the backlog of tracking data. No tracking data will have been lost as a result of this issue

  • Détecté
    Détecté

    We are currently investigating an issue related to a delay in the processing of tracking data. This may result in the incorrect locations show on the map view.