BigChange Ltd - Emails sending out issue – Détails de l'incident

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Emails sending out issue

Résolu
Panne partielle 30 %
Signalé le il y a 11 joursA duré environ 3 heures

Concernés

Grand changement

Opérationnel depuis 11:00 PM à 11:55 PM, Panne majeure depuis 11:55 PM à 1:43 AM

Site Client

Opérationnel depuis 11:00 PM à 11:55 PM, Panne majeure depuis 11:55 PM à 1:43 AM

Mises à jour
  • Résolu
    Résolu

    The issue around emails not sending from the platform is now resolved. We would advise that any exports that were performed during the outage be actioned again. Thank you for your patience whilst this matter was resolved.

  • Mettre à jour
    Mettre à jour
    We are currently investigating this incident.
  • Détecté
    Détecté

    We are currently investigating an issue with emails not being received when sending out from the system. This will also include export emails. Our team is working to resolve this and will provide updates as soon as possible.