BigChange Ltd - Issue around completing jobs on device – Détails de l'incident

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Issue around completing jobs on device

Résolu
Performances dégradées
Signalé le il y a 11 moisA duré environ 3 heures

Concernés

Grand changement

Performances dégradées depuis 8:28 AM à 11:14 AM

JobWatch Mobile Applications

Performances dégradées depuis 8:28 AM à 11:14 AM

Mises à jour
  • Résolu
    UTC
    Résolu

    This incident has been resolved. Thank you for your patience whilst the team investigated and resolved the problem

  • Surveillé
    UTC
    Surveillé

    We are currently monitoring the issue around delays affecting job completion on devices and are seeing a reduction of delays occurring. We will provide further updates when we have them.

  • Identifié
    UTC
    Identifié

    We’ve identified the cause of the delays affecting job completion on devices. If you’ve been experiencing this issue, please ask your team to restart the JobWatch app on their devices

  • Détecté
    UTC
    Détecté

    We are currently investigating an issue around a delay in completing jobs on device with the message ''sending job data'. Once we have any further updates, we will let you know.