BigChange Ltd - Phone Line Issue – Détails de l'incident

Automation Queue(s) connaît une dégradation des performances

Phone Line Issue

Résolu
Panne partielle
Signalé le il y a 6 moisA duré environ 2 heures

Concernés

Support

Panne partielle depuis 8:34 AM à 10:23 AM

Customer Contact Systems

Panne partielle depuis 8:34 AM à 10:23 AM

Mises à jour
  • Résolu
    UTC
    Résolu
    This incident has been resolved.
  • Surveillé
    UTC
    Surveillé

    We are seeing some calls successfully connect as our 3rd party continues to work toward a full resolution. However, service may remain intermittent. If you have trouble reaching us by phone, please continue to use our email support. Thank you for your continued patience

  • Détecté
    UTC
    Détecté

    We are currently experiencing a technical issue affecting our phone lines. Our team are liaising with our 3rd party provider to resolve the problem. Please use our email support for immediate assistance. We apologise for the inconvenience.