BigChange Ltd - Degraded Performance: System Latency and Job Scheduling Issues – Détails de l'incident

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Degraded Performance: System Latency and Job Scheduling Issues

Résolu
Panne partielle
Signalé le il y a 7 joursA duré 1 heure 26 minutes

Concernés

Grand changement

Panne partielle depuis 9:30 AM à 10:57 AM

Site Client

Panne partielle depuis 9:30 AM à 10:57 AM

Mises à jour
  • Résolu
    UTC
    Résolu

    The issues is now resolved, all services restored.

  • En cours d'investigation
    UTC
    En cours d'investigation

    We are currently experiencing system latency that is affecting the scheduling module. During this time, some users may experience delays or errors when attempting to create and save jobs.

    Our engineering team has identified the underlying cause and is actively rolling out a scheduled system update across our servers to mitigate the issue. We are closely monitoring the system's performance as this release progresses.

    We apologise for any inconvenience this disruption may cause to your operations and will provide another update as soon as the rollout advances or the issue is resolved.