BigChange Ltd - Status Page

Support Portal experiencing partial outage

Issue with Raising Tickets via BigChange Support Portal
  • Identified
    Identified

    As a precaution, we have made the decision to temporarily disable the portal while we work to resolve the issue.

    If you require assistance during this time, please contact us by emailing support@bigchange.com or by calling our support line on +44 (0)113 457 1000

    We apologize for any inconvenience and appreciate your patience as we work to restore normal service.

  • Investigating
    Investigating

    Our team is currently aware of an issue affecting the ability to raise tickets through the Support Portal.

    We are actively investigating the cause and working to resolve this as quickly as possible.

    In the meantime, if you require assistance, please contact us by emailing support@bigchange.com or by calling our support line on +44 (0)113 457 1000

    We apologize for any inconvenience and appreciate your patience.

Operational

Client Site - Operational

100% - uptime
Notice history 60 days ago

Mobile Application Services - Operational

100% - uptime
Notice history 60 days ago

Reporting Services - Operational

100% - uptime
Notice history 60 days ago

Tracking Services - Operational

100% - uptime
Notice history 60 days ago

Web Services - Operational

100% - uptime
Notice history 60 days ago

JobWatch Mobile Applications - Operational

Microsoft Office Add-ins - Operational

Partial outage

Visitor Website - Operational

Help Centre - Operational

Support Portal - Partial outage

Mobile Device Management Platform - Operational

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