Client Site Access Issues

Resolved

Operational

Started almost 3 years ago27 September 2023Lasted 33 minutes27 September 202310:42:2411:15:30 AMUTC

Affected

BigChange

Client Site

Updates

Resolved
27 September 2023 at 11:15:30 AMUTC
Resolved
27 September 2023 at 11:15:30 AMUTC
Our engineers have confirmed that this issue is resolved.
Monitoring
27 September 2023 at 10:43:57 AMUTC
Monitoring
27 September 2023 at 10:43:57 AMUTC
The issue has been identified and resolved.

Our engineers will continue monitoring the services to ensure performance is back to normal.
Investigating
27 September 2023 at 10:42:24 AMUTC
Investigating
27 September 2023 at 10:42:24 AMUTC
Our team have been alerted to issues accessing the client site.

A further update will be provided in 15 minutes.

BigChange Ltd - Client Site Access Issues – Incident details