BigChange Ltd - Phone line issue – Incident details
All systems operational
Phone line issue
Resolved
Major outage
Started 8 months ago24 November 2025Lasted about 1 hour9:10:5910:08:01 AMUTC
Affected
Support
Major outage from 9:10 AM to 10:08 AM
Help Guide
Major outage from 9:10 AM to 10:08 AM
Updates
Resolved
UTC
Resolved
UTC
This incident has been resolved.
Investigating
UTC
Investigating
UTC
We are currently experiencing a technical issue affecting our phone lines. Our team are liaising with our 3rd party provider to resolve the problem. Please use our email support for immediate assistance. We apologize for the inconvenience.