BigChange Ltd - Email import issue – Incident details

All systems operational

Email import issue

Resolved
Degraded performance
Started 5 months agoLasted about 4 hours

Affected

BigChange

Degraded performance from 9:14 AM to 1:35 PM

Background Services

Degraded performance from 9:14 AM to 1:35 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We have successfully identified the issue preventing job creation via our email import service. Our team is now working on a solution to restore full functionality. We will provide a further update once the fix is being deployed.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue that is preventing job creation via our email import service. Our team is working to identify the root cause, and we will provide an update as soon as more information is available.