BigChange Ltd - JobWatch Application Update Issue – Incident details

All systems operational

JobWatch Application Update Issue

Resolved
Partial outage 30 %
Started 5 months agoLasted about 7 hours

Affected

BigChange

Partial outage from 8:10 AM to 2:43 PM

JobWatch Mobile Applications

Partial outage from 8:10 AM to 2:43 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We are now monitoring the resolution regarding JobWatch app updates on MDM-managed devices. Our team has identified the cause and is currently observing the fix to ensure continued stability. We will provide a final update once resolution is confirmed. Thank you for your continued patience.

  • Investigating
    UTC
    Investigating

    We are currently investigating reports of an issue updating the ​JobWatch app​ when prompted on MDM-managed devices. Our team is working to identify the root cause, and we will provide a further update as soon as more information is available.