BigChange Ltd - Issues viewing Detail on the Contacts Page – Incident details

Automation Queue(s) experiencing degraded performance

Issues viewing Detail on the Contacts Page

Resolved
Major outage
Started 10 days agoLasted about 2 hours

Affected

BigChange

Degraded performance from 10:26 AM to 12:55 PM

Client Site

Degraded performance from 10:26 AM to 12:55 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A fix has been implemented and are currently monitoring the situation. The team will provide a further update shortly.

  • Identified
    Identified

    We have identified the root cause affecting contact functionality. We will provide a further update shortly

  • Investigating
    Investigating

    We are currently investigating an issue around the functionality within a contact at this time. We will update once we know more