All systems operational

JobWatch
Operational

Client Site

100 % uptime
01 Apr 2023
01 May 2023
30 Jun 2023

Mobile Application Services

100 % uptime
01 Apr 2023
01 May 2023
30 Jun 2023

Web Services

100 % uptime
01 Apr 2023
01 May 2023
30 Jun 2023
Support
Operational

Help Centre

100 % uptime
01 Apr 2023
01 May 2023
30 Jun 2023

Help Desk

100 % uptime
01 Apr 2023
01 May 2023
30 Jun 2023

Mobile Device Management Platform

100 % uptime
01 Apr 2023
01 May 2023
30 Jun 2023

Notice history

01 Jun 2023

01 Apr 2023

Tracking Data Delays
  • Resolved

    Our engineers have confirmed that this incident is now resolved.

  • Monitoring

    Our engineers are continuing to see an improvement in backlog processing and are monitoring the situation.

    A further update will be provided once the backlog processing has completed.

  • Monitoring

    Our engineers are seeing an improvement in processing and are continuing to monitor the issue.

    Another update will be provided in 30 minutes.

  • Identified

    Our team have identified a secondary issue that is affecting the background processing of the previously delayed data.

    Our engineers are currently investigating.

    A further update will be provided in 30 minutes.

  • Resolved

    This incident has been resolved.

  • Monitoring

    The backlog is continuing to process with an ETA completion time of 10 minutes.

    A further update will be provided when the backlog has cleared.

  • Monitoring

    Our engineers have implemented a fix and messages are processing.

    We are currently processing a backlog of data.

    A further update will be provided in 15 minutes.

  • Identified

    Our team have identified the issue and are working on a fix.

    Another update will be provided in 30 minutes.

  • Investigating

    We are currently investigating an issue related to a delay in the processing of tracking data. This may result in the incorrect locations show on the map view.

01 Apr 2023 to 01 Jun 2023