BigChange Ltd - Emails sending out issue – Détails de l'incident

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Emails sending out issue

Résolu
Performances dégradées
Signalé le il y a 12 joursA duré environ 2 heures

Concernés

Grand changement

Performances dégradées depuis 12:48 PM à 3:13 PM

Site Client

Performances dégradées depuis 12:48 PM à 3:13 PM

Mises à jour
  • Résolu
    Résolu

    The issue around emails not sending from the platform is now resolved. We would advise that any exports that were performed during the outage be actioned again. Thank you for your patience whilst this matter was resolved.

  • Identifié
    Identifié

    The team have identified the issue around emails not sending from the platform and a working resolution is in progress. We will provide any further updates as soon as possible

  • Détecté
    Détecté

    We are currently investigating an issue with emails not being received when sending out from the system. This will also include export emails. Our team is working to resolve this and will provide updates as soon as possible.