We are currently processing a large backlog of Invoices to XERO.

The team are monitoring and will provide a further update as the queue decreases.

Our team are aware of issues logging into the client site and are currently investigating this with high priority.

A further update will be provided in 15 minutes.

We are currently investigating an issue that is affecting the display of data within our embedded dashboards.

Our engineers have temporarily disabled access to the dashboards whilst investigations commence.

One of our 3rd party SIM providers is currently experiencing an issue with their data network, resulting in the loss of mobile data to some tracking devices. These are currently being investigated with high priority by our SIM provider.

Unfortunately, this will result in delays in tracking data from some devices.

Any tracking data recorded will be stored on device until connection is re-established.

Our team are aware of an issue, where changes to Stock records are not being reflected when reloading a page within the UI.

Investigations are ongoing. Another update will be provided shortly.

One of our 3rd party SIM providers is currently experiencing and issue with their data network resulting in the loss of mobile data to both tracking devices and BigChange Tablets. There are currently investigating as a priority.

Unfortunately this will result in delays to the update of tracking data from some devices and job information from some mobile resources may also be impacted. This will also mean impacted resources will not receive any recent changes to jobs. If the resource connects to a Wifi network updates will come through for job information

Any tracking data recorded will be stored on device until connection is re-established. Similarly any job activity completed on device will be stored and sent once the device establishes connection.