BigChange Ltd - Historique des avis

Tous les systèmes sont opérationnels

Opérationnel

Site Client - Opérationnel

100% disponibilité
01 mai 2026
01 juin 2026
31 juil. 2026

Background Services - Opérationnel

100% disponibilité
01 mai 2026
01 juin 2026
31 juil. 2026

Rapports - Opérationnel

100% disponibilité
01 mai 2026
01 juin 2026
31 juil. 2026

Services d'applications mobiles - Opérationnel

100% disponibilité
01 mai 2026
01 juin 2026
31 juil. 2026

Services de suivi - Opérationnel

100% disponibilité
01 mai 2026
01 juin 2026
31 juil. 2026

Services Web - Opérationnel

100% disponibilité
01 mai 2026
01 juin 2026
31 juil. 2026

JobWatch Mobile Applications - Opérationnel

REST API - Opérationnel

100% disponibilité
01 mai 2026
01 juin 2026
31 juil. 2026
Opérationnel

Customer Contact Systems - Opérationnel

Centre d'aide - Opérationnel

bureau d'aide - Opérationnel

Site Web du visiteur - Opérationnel

Plateforme de gestion des appareils mobiles - Opérationnel

Historique des avis

Voir l’état actuel

01 juil. 2026

REST API is experiencing degraded performance
Résolu41 minutes
  • RésoluUTC
    This incident has been resolved.
  • IdentifiéUTC

    We have put a temporary resolution until the fix is in place.
    We are continuing to work on a fix for this incident.

  • En cours d'investigationUTC

    We are currently investigating this incident.

Export service delays
RésoluPerformances dégradées10 minutes
  • RésoluUTC
    This incident has been resolved.
  • En cours d'investigationUTC

    The team have identified delays in generating exports from the system.

    Our engineers are investigating and will provide another update shortly.

01 juin 2026

Support Hub not loading
RésoluPanne majeure28 heures 11 minutes
  • RésoluUTC
    This incident has been resolved.
  • En cours d'investigationUTC

    We are aware of an issue with our support hub at this time. If you are needing assistance from the support team then please email support@bigchange.com or call 0113 457 1000.

    A further update will be provided once the support hub functionality is restored

Issues loading Analytics Dashboard
RésoluPerformances dégradées1 heure 48 minutes
  • RésoluUTC
    This incident has been resolved.
  • En cours d'investigationUTC

    We are currently investigating an issue around our Analytics Dashboards not loading. Our team are currently liaising with our 3rd party at this time for resolution. A further update will be provided shortly

Issue with web services
RésoluPanne majeure41 minutes
  • RésoluUTC
    This incident has been resolved.
  • SurveilléUTC

    We are currently seeing an improved performance in our web services. We will provide a further update shortly

  • En cours d'investigationUTC

    We are currently seeing a reduced performance in our web services at this time. This will also have an impact on our custom action and automation services as well. We will provide a further update shortly

Cannot create contacts
Résolu9 minutes
  • RésoluUTC
    This incident has been resolved.
  • En cours d'investigationUTC

    We have identified an issue with users encountering an error when trying to create new contacts

01 mai 2026

Issue with maps not loading correctly
RésoluPerformances dégradées1 heure 33 minutes
  • RésoluUTC
    This incident has been resolved.
  • SurveilléUTC
    We implemented a fix and are currently monitoring the result.
Issue with client site latency and tracking data delay
RésoluPerformances dégradées36 minutes
  • RésoluUTC
    This incident has been resolved.
  • En cours d'investigationUTC

    We are currently investigating an issue around latency within the client site and delays with tracking data

    The team will be able to provide more information shortly.

Issue with client site latency and tracking data delay
RésoluPerformances dégradées15 minutes
  • RésoluUTC
    This incident has been resolved.
  • En cours d'investigationUTC

    We are currently investigating an issue around latency within the client site and delays with tracking data

    The team will be able to provide more information shortly.

Issue with client site latency and tracking data delay
RésoluPerformances dégradées32 minutes
  • RésoluUTC
    This incident has been resolved.
  • En cours d'investigationUTC

    We are currently investigating an issue around latency within the client site and delays with tracking data

    The team will be able to provide more information shortly.

Issue with client site latency and tracking data delay
RésoluPerformances dégradées55 minutes
  • RésoluUTC
    This incident has been resolved.
  • SurveilléUTC

    Client site performance is continuing to improve along with the tracking data delay. We are currently monitoring and the team will provide a further update shortly.

  • IdentifiéUTC

    We have identified the issue around latency within the client site and delays with tracking data. Performance is currently improving.

    The team will be able to provide more information shortly.

  • En cours d'investigationUTC

    We are currently investigating an issue around latency within the client site and delays with tracking data

    The team will be able to provide more information shortly.

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