Notice history

JobWatch

Operational

01 Oct 2023

01 Nov 2023

31 Dec 2023

01 Oct 2023

01 Nov 2023

31 Dec 2023

01 Oct 2023

01 Nov 2023

31 Dec 2023

01 Oct 2023

01 Nov 2023

31 Dec 2023

01 Oct 2023

01 Nov 2023

31 Dec 2023

Support

Operational

01 Oct 2023

01 Nov 2023

31 Dec 2023

01 Oct 2023

01 Nov 2023

31 Dec 2023

01 Oct 2023

01 Nov 2023

31 Dec 2023

01 Oct 2023

01 Nov 2023

31 Dec 2023

No notices reported this month

Resolved
30 November 2023 at 10:38:44 AM
Resolved
30 November 2023 at 10:38:44 AM
Our 3rd party SIM provider has confirmed the issue is now resolved.
Investigating
30 November 2023 at 8:58:21 AM
Investigating
30 November 2023 at 8:58:21 AM
BigChange have received reports from customers relating to Mobile Data Connectivity on BigChange Devices.

We have escalated this to our 3rd party SIM provider and awaiting a response.

Another update will provided as further detail is made available.

Resolved
02 November 2023 at 10:35:46 AM
Resolved
02 November 2023 at 10:35:46 AM
Our engineers have confirmed that this issue is now resolved.
Monitoring
02 November 2023 at 8:59:46 AM
Monitoring
02 November 2023 at 8:59:46 AM
The underlying issue has been resolved.

Our engineers are continuing to monitor the platform.
Investigating
02 November 2023 at 8:37:19 AM
Investigating
02 November 2023 at 8:37:19 AM
We are currently investigating an incident where the processing of Automations is delayed.

Our engineers are on the case and another update will be provided shortly.

Resolved
31 October 2023 at 9:43:00 AM
Resolved
31 October 2023 at 9:43:00 AM
Our provider has confirmed that the issue is now resolved.
Monitoring
31 October 2023 at 9:15:21 AM
Monitoring
31 October 2023 at 9:15:21 AM
The www.bigchange.com website is now available.

Our engineers will continue to monitor the availability of the visitor site.
Identified
31 October 2023 at 8:43:59 AM
Identified
31 October 2023 at 8:43:59 AM
Our engineers are aware of scheduled maintenance taking place at our hosting provider.

Customers can access the BigChange Portal directly by navigating to: https://clients.bigchange.com

Resolved
29 October 2023 at 12:30:00 PM
Resolved
29 October 2023 at 12:30:00 PM
Our engineers have confirmed that this issue is resolved.
Monitoring
29 October 2023 at 11:41:00 AM
Monitoring
29 October 2023 at 11:41:00 AM
The www.bigchange.com website is now available.

Our engineers will continue to monitor the availability of the visitor site.
Investigating
29 October 2023 at 11:18:00 AM
Investigating
29 October 2023 at 11:18:00 AM
Our engineers are aware of an issue accessing www.bigchange.com.

Customers can access the BigChange Portal directly by navigating to: https://clients.bigchange.com

01 Oct 2023 to 01 Dec 2023

BigChange Ltd - Notice history